Shipping and Returns Policy

Thank you for visiting and shopping at PLRL Jewelers and Daughters. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 10-12 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit or delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

If the packet you received at the time of delivery is in tampered condition, please do not accept the delivery and immediately contact us via email.

International Shipping Policy

Free shipping applies to all orders.

Return/Refund Policy

If you did not like our product then you can return it to us within 30 days and we will refund your amount after deducting the shipping cost. If you wish to return the product, please do not untag the product. A refund is issued only after receiving the product back at the warehouse and is in intact condition. In such a case, we will issue your refund within 24 to 48 hours of your payment method. All returns must be received in the same condition as when originally shipped to the Buyer, or they will be returned to the buyer at Buyer’s cost. Any unauthorized returns will be refused. 

The following products are non-returnable:

• Customized
• Personalized
• Used
• Untagged
• Item purchased during sale or discount
• Item purchased with coupon codes
• Gifts

Cancellation Policy

We only accept cancellations within 24 hours from the time that the order is placed. To cancel an order please contact us by sending us an email at ([email protected]) with your order number within 24 hours.

Need help

Contact us at ([email protected]) for questions related to refunds and returns.